Viral Suspicions...
I (suspect I) have a virus on my computer, what can I do?
Ok, the first things your going to want to know is this:
Don't EVER reinstall windows because of a virus, for these reasons-
1- it takes too long (it can take over 6 hours to format the hard drive and then install a clean copy of windows.)
2- There is no guarantee a format will clean it. (Some viruses are too persistent and can survive a format, this happened to a friend of mine... twice. And he knew it was the virus surviving because that computer had no net connection and he was only installing Windows certified software... which was clean.)
3- Once you re-install windows you have to update everything IMMEDIATELY (which again can take a few hours depending on your net speed) or you run the risk of getting another virus instantly. (Fun fact, a computer connected to the internet without protection can be compromised in under 20 seconds, regardless of whether the user does anything or not.)
4- it's far easier to get rid of the problem once you clearly identify whats causing it.
So then to find out the problem your going to need an antivirus...
You can buy one... McAffee for example (Though I recommend avoiding Norton.) Or you can download a free virus scanner from AVG.
(It's free and fairly high quality, I recommend it over Norton. And it's available
Here, at AVG's website.)
Now obviously you have to install the antivirus. Once you have that done it's time to update to the latest released version to ensure any virus will be more easily detected/removed.
Once you're all updated, then it's time to scan the computer. So do that and if it finds anything it'll likely tell you, if it can't remove it then you'll atleast have the name of the virus.
So now that you have a name for it, google the name and see what comes up, usually within the first few pages will be a link to either a forum or a website detailing what the virus is and the exact instructions on how to remove it. Save those instructions to your computer and then follow them EXACTLY.
A few tips on virus removal as well:
1- Disable system restore... it just messes up virus removal. (The virus may get backed up by system restore and then later returns to plague you again. If you have a system restore point thats during a time when you suspected you had a virus, delete it and make a fresh one as soon as your certain your virus free.)
2- DO NOT run multiple anti-virus programs. Running AVG and McAffee may seem like a good idea, but in actuality it isn't, they just interfere with each other and cause more headaches that they're worth.
3- Know thy enemy. Once you have the virus' name you can easily search for the exact removal method, despite how scary or intimidating ot may be, it's far better to go through with it than to let a virus run loose on your computer for any length of time.
4- Disable your internet connection after you know your antivirus is fully updated and you have your removal instructions saved. This is just to prevent reinfection or in the case of a trojan to prevent the hacker from trying anything to stop you.
5- Be aware of how viruses are transmitted and where you likely got it, thus so you can avoid regetting it.